TotalCare
If it's not Total Care, you're not completely protected.
One size does not fit all.
SOTA MSP provides a reliable, stress-free solution to managing your IT.
Every business has its own needs. At SOTA MSP, we take pride in delivering tried-and-tested managed IT services that are cost-effective and tailored specifically to your business. Partnering with us means you can focus on what you do best, while we handle your IT support needs, ensuring a smooth and hassle-free experience.
TotalCare provides ongoing management of your technology, given your team access to professional IT support throughout their workday. From proactive monitoring, routine maintenance, and security, to reliable optional backups, all handled for you, your systems stay healthy and your time stays focused on what matters most: running your business. Technology is critical to your operations — and it shouldn’t be holding you back.
Traditional IT support often means paying premium rates for technicians to resolve the same issues repeatedly. It’s expensive, inefficient, and rarely solves the root of the problem. A proactive approach changes that. By focusing on prevention, performance, and network resilience, it can reduce IT costs while increasing reliability. At SOTA MSP, you'll get peace of mind, predictable outcomes, and a technological foundation that works with, not against your buisness.
Features of Managed IT Services
A Smarter, Cost-Effective Alternative to Reactive IT Support
24/7 System Monitoring
Utilizing real-time monitoring helps to catch potential issues early and to resolve them quickly — preventing downtime and reducing the risk of costly disruptions.
Remote & On-Site Support
Fast, dependable remote support is available for everyday IT issues. For more complex problems, on-site service is provided within our local service area.
Proactive Maintenance
Routine maintenance tasks and system checks help identify and resolve issues before they impact productivity — keeping operations running smoothly.
Patch Management
Operating systems and third-party software are kept up to date with seamless background patching, ensuring security without interrupting users.
Threat Management
Protects against threats of malware, ransomware, and other malicious attacks with live virus scanning, notifications, and automatic remmediation.
Vendor Management
Streamlines IT operations by overseeing technology providers to ensure alignment with your business goals, control costs, and mitigate risks.
Onboarding/Offboarding
From creation and configuration of new user accounts to the departure of an employee, we oversee the set up or resetting of your work stations.
Customized Support Plan
We create support plans based on your goals, infrastructure, and budget so your business receives only the IT services it needs to operate efficiently and grow.
Optional Managed IT Solutions
Cost-Effective Additions to Managed IT Support
DataCare
Managed Backup
Protect your business from data loss and downtime with fully managed, reliable and fast-to-recover backups. If disaster strikes, we can restore your business-critical data within minutes, not days.
Learn More365Care
Managed Microsoft 365
Experience the full potential of Microsoft 365 with our managed services. We go beyond simple licensing to deliver a complete, tailored solution that improves productivity, collaboration, and security for your business.
Learn MoreReady to take the next step?
Let’s talk about how managed services can make a real difference for your business.